Delivery Details

  • Delivery throughout New Zealand is a flat $5 rate.
  • All orders are packaged and sent out within 48 hrs of an order being received. If this is not possible we will let you know when dispatch & delivery will be made.
  • Your product will be delivered within 3 working days of being dispatched.
  • Delivery must be to a street address as we can not deliver to PO Boxes.

Return Policy

The Nephalist takes great pride in the products offered and the delivery methods used. If for any reason you are not happy with any aspect of the delivery or the product please notify us within 7 days of receiving the goods.

If you change your mind, exchanging goods is at the discretion of The Nephalist. You will require proof of purchase to return or exchange the product.

If the product has been damaged in transit, please let us know immediately and we will contact the delivery company directly to sort out any claims.

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